Event Intelligence
Event Intelligence
Event Intelligence
Turn operational events into service context.
Turn operational events into service context.
Turn operational events into service context.
Connect signals to the services and owners that matter. Group related events and hand over evidence for investigation.
Connect signals to the services and owners that matter. Group related events and hand over evidence for investigation.
Connect signals to the services and owners that matter. Group related events and hand over evidence for investigation.
PRIMARY USERS
Network operations centres, IT operations, SRE teams and service owners
THE CHALLENGES
01
Fragmented event sources
Events arrive across multiple tools, making it harder to review them in a consistent service context.
01
Fragmented event sources
Events arrive across multiple tools, making it harder to review them in a consistent service context.
02
Time-consuming prioritization
Teams spend time determining service impact, assigning priority and deciding how events should be routed.
02
Time-consuming prioritization
Teams spend time determining service impact, assigning priority and deciding how events should be routed.
03
Incomplete investigation handoffs
Teams need to prepare the timeline, evidence and open questions before another team can continue the investigation.
03
Incomplete investigation handoffs
Teams need to prepare the timeline, evidence and open questions before another team can continue the investigation.
WORKFLOW
WORKFLOW
A clear path through the work.
A clear path through the work.
01
Prepare the event scope
Connect the approved source set and identify timestamp, label, freshness and coverage conditions.
01
Prepare the event scope
Connect the approved source set and identify timestamp, label, freshness and coverage conditions.
02
Group events with traceability
Relate events in service context while retaining original records for reviewing incorrect groups and missed events.
02
Group events with traceability
Relate events in service context while retaining original records for reviewing incorrect groups and missed events.
03
Apply operating rules
Use the agreed impact, severity and routing rules to identify the accountable team and review priority.
03
Apply operating rules
Use the agreed impact, severity and routing rules to identify the accountable team and review priority.
04
Hand over the context
Provide the event group, affected service, timeline, evidence links and unresolved questions to the investigator.
04
Hand over the context
Provide the event group, affected service, timeline, evidence links and unresolved questions to the investigator.
THE OUTPUT
Service health views, source-linked event groups and an investigation-ready context package.
BENEFITS
BENEFITS
Reduce time spent on event triage
Help teams assess event priority using agreed service-impact and severity rules, instead of reviewing each event without consistent context.
Make event grouping easier to validate
Keep original records available so teams can check whether events have been grouped correctly and identify missed events.
Reduce context rebuilding during handoffs
Give investigators a prepared starting point for the next stage of investigation, with less need to reconstruct the event timeline and collect evidence again.
The modules behind the solution.
The modules behind the solution.
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Xora Resolve
Support evidence-based incident investigation, RCA hypotheses and human-controlled resolution workflows.
Xora Resolve
Support evidence-based incident investigation, RCA hypotheses and human-controlled resolution workflows.
Investigation, RCA & resolution
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Xora Observe
Provide governed operational visibility by consolidating approved telemetry, service context, alerts and evidence.
Xora Observe
Provide governed operational visibility by consolidating approved telemetry, service context, alerts and evidence.
Make service health visible.
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Bring the problem. Define the next step.
Bring your business context. Let’s define the right first step.
Bring the problem. Define the next step.
Bring your business context. Let’s define the right first step.
Enterprise work,
with context and control.
Platform & products
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Berkeley · Head Office
2120 University Ave, Berkeley,
CA 94704, United States
Ho Chi Minh City · Office
2Bis Nguyen Thi Minh Khai,
Ho Chi Minh City, Vietnam
Da Nang · Agentic AI Factory
Da Nang, Vietnam
Enterprise work,
with context and control.
Platform & products
Explore
Berkeley · Head Office
2120 University Ave, Berkeley,
CA 94704, United States
Ho Chi Minh City · Office
2Bis Nguyen Thi Minh Khai,
Ho Chi Minh City, Vietnam
Da Nang · Agentic AI Factory
Da Nang, Vietnam
Enterprise work,
with context and control.
Platform & products
Explore
Berkeley · Head Office
2120 University Ave, Berkeley,
CA 94704, United States
Ho Chi Minh City · Office
2Bis Nguyen Thi Minh Khai,
Ho Chi Minh City, Vietnam
Da Nang · Agentic AI Factory
Da Nang, Vietnam
©2026 Xora Agentic AI
©2026 Xora Agentic AI
Enterprise work,
with context and control.
Berkeley · Head Office
2120 University Ave, Berkeley,
CA 94704, United States
Ho Chi Minh City · Office
2Bis Nguyen Thi Minh Khai,
Ho Chi Minh City, Vietnam
Da Nang · Agentic AI Factory
Da Nang, Vietnam